Support - No-IP Support Center
Monitoring FAQ 
- Can I temporarily disable monitoring while I fix my server?
- My monitoring service is set to use offline settings, but I have defined any for this host that is being monitored.
- How often are notifications sent out when a service goes down?
- I noticed that you have a drop down menu for the type of contact, but all I see is email as an option?
- I just got a notice about my service. What do the different states mean?
- How exactly does the failover service work?
- If I sign up for advanced monitoring and want to make use of the failover option, do I need to transfer the DNS hosting to you?
- What are the IP addresses of No-IP's monitoring servers so I can setup my firewall to allow access?
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Getting Started?
- We recommend you start with our Getting Started Guide which will walk you through all the basic steps to getting going with our service.
Still Need Help?
- Having trouble finding the answer you are looking for in our online support documents? First try our basic trouble shooting guide. If you still can't find the answer to your question feel free to open a Support Request or Contact Us.
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