General FAQ 
I'm running Windows XP why I can't reach my server from other computers.
Starting with Windows XP, Microsoft has built in a basic firewall into Windows. This firewall is enabled by default, and will stop you from running a server properly. To disable this firewall, go to the Control Panel, Network Connections, right click on your network connection, and go to Properties, then the advanced tab. On this screen you will see the Internet Connection Firewall box, where you can disable it. At the bottom of this screen there is also a settings button to allow you to change the configuration of this firewall.
Getting Started?
- We recommend you start with our Getting Started Guide which will walk you through all the basic steps to getting going with our service.
Still Need Help?
- Having trouble finding the answer you are looking for in our online support documents? First try our basic trouble shooting guide. If you still can't find the answer to your question feel free to open a Support Request or Contact Us.
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