General FAQ 
- What is an IP address?
- Can I get a free webpage?
- I forgot my password how do I get it?
- I forgot which email account I used to create it my No-IP acount.
- What is an SPF record?
- Can I host multiple domains on my web server?
- What is my static IP address?
- How do I upload my webpage to your server?
- I can reach my website at http://example.no-ip.com, but not http://www.example.no-ip.com, what's wrong?
- How can I make it so people on IRC see me as example@myhost.no-ip.com?
- Will using No-IP slow downloads from my server to my users?
- My e-mail address has changed since I signed up, how can I update my e-mail address with you?
- For pay services, what methods of payment do you accept?
- I'm running Windows XP why I can't reach my server from other computers.
- Using a router and can't access your domain/host?
- What are TXT records?
- What are the steps necessary for getting an SSL certificate from No-IP™?
- My host name is listed as "Pending Deletion - Inactivity", what does this mean?
- I didn't receive an account activation email. How do I get another one?
- How do I install my new No-IP&trade SSL certificate?
- Why do I have to re-activate my host name after a certain amount of time?
- I never received the confirmation email for my new No-IP.com account. Can you resend it?
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Getting Started?
- We recommend you start with our Getting Started Guide which will walk you through all the basic steps to getting going with our service.
Still Need Help?
- Having trouble finding the answer you are looking for in our online support documents? First try our basic trouble shooting guide. If you still can't find the answer to your question feel free to open a Support Request or Contact Us.
Report Abuse
- If you believe a No-IP member's actions violate our Terms of Service, please inform us immediately at abuse@no-ip.com